A simple CRM for WhatsApp
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If your sales happen on WhatsApp, a spreadsheet or a big CRM is one more place to copy things into, and it's usually out of date by Friday. A pipeline next to your chats asks less of you, so you keep using it.
What it needs to do
- Show who is at which stage, from first contact to repeat client.
- Remember when to write back, so nobody is forgotten.
- Keep a note of what each person wants or buys.
- Show what people wrote back to your messages.
A pipeline in BetterZap
The Pipeline screen is a board with stages you name, such as Interested, Quote sent, Bought and Buy again. Drag each client along, add notes and tags, and set the date of the next follow-up. Your WhatsApp contacts are in Contacts, and someone joins the pipeline when you add them, message them or move them there. The Messages screen shows what people wrote back.
Let auto-reply fill it in
A step in an auto-reply flow can move the person to a stage, add a tag, create a task for you or schedule a follow-up. Someone who asks for prices can land in Interested with a follow-up for two days later, without you typing anything. Auto-reply is part of the paid plans and the free trial.
Where the data stays
Your contacts, notes and messages stay in your browser, not on our servers. Only Premium’s AI, if you use it, sends a conversation’s recent messages through our server to Anthropic to write a reply, and our server keeps none of it. You can export them as a CSV or make a backup at any time.
When you've outgrown it
If several people answer from the same number at once, or messages must go out with every computer off, look at a CRM built on the official WhatsApp API. BetterZap suits one person or a small team working from one computer.
Before you rely on this
- It's made for one message to one person. Only message people who agreed to hear from you.
Try it on your own number
BetterZap is free for up to 20 messages a day, and your contacts stay in your browser.